Joe originally joined WBA in 2023, stepped away for two years to lead Sales and Customer Service operations for a national travel company, and returned in 2025 to oversee WBA’s sales, marketing, and revenue growth strategy. Joe brings over a decade of experience leading teams, driving sales performance, and building customer-focused organizations.
A U.S. Army veteran, Joe served as a tanker from 2006–2010 and deployed to Iraq in 2008 with the 4th Infantry Division. His military background heavily influences his leadership style, emphasizing accountability, teamwork, and execution under pressure.
Joe is an avid firearms enthusiast and hunter with a deep respect for responsible ownership, training, and education. He is passionate about shooting sports and the role firearms play in personal responsibility, recreation, and community; values that strongly align with White Birch Armory’s mission and culture.
Outside of work, Joe proudly embraces his nerdy side. He enjoys board games, Dungeons & Dragons, Magic: The Gathering, Pokémon, tabletop RPGs, video games, and Warhammer 40K. He is a devoted family man, married with three wonderful boys. Originally from Revere, Massachusetts, Joe moved to Dover, New Hampshire in 2016 and fully embraces the Granite State lifestyle.
Rob served in the Army for 25 years and is an Iraq veteran. During his time in the Army, he served as an Artilleryman, Military Police and Human Resources Warrant Officer. He grew up in Northern New Jersey, moving to New Hampshire right before high school. He’s been hunting, fishing and shooting since he was very young. When not working, Rob can be found either playing bass guitar with his band or in the woods hunting and fishing.
Steve served in the Marine Corps and the Army for 27 years as an Artilleryman and Counter Weapons of Mass Destruction Specialist. During that time, he coached and competed on the Massachusetts Guard Biathlon Team, competed in, and coached, multiple marksmanship teams, earning the Governor’s Twenty Tab, signifying he was one of the top 20 Marksman in the Massachusetts Army and Air National Guard. He also learned how to navigate the red tape of the acquisition process for government organizations. When he is not working on contracts, he likes to spend time as an amateur gunsmith, working on restoring his camper, or coaching and training Olympic weightlifting & Kettlebell Lifting.
Alan grew up near Fort Kent, Maine “in the middle of nowhere”. He spent much of his early career in the church world working in various team building capacities. Developing people’s skillsets is his passion. When he isn’t pouring over spreadsheets, or in team meetings he loves making BBQ on his Big Green Egg and pellet grill. You’ll occasionally find him on the trail or the backyard rink – and more recently on the disc golf course.
John found his passion for shooting sports at a very young age. He has held roles at pro shops and ranges in Virginia, Massachusetts, and New Hampshire before finding his permanent home at White Birch. Before entering the firearm industry, John served as a lead audio engineer for a traveling concert production company. When he is not at WBA, John enjoys playing guitar, going to concerts, and hanging out by the lake.
Jon is White Birch’s resident computer geek, providing onsite support for WBA’s computer systems including our custom-built Birchware inventory and business management application. His background includes more than 20 years of business database design and programming, including plenty of time listening to users gripe and then figuring out how to fix those gripes. Off the clock, Jon is a science fiction fan, amateur military historian (which is where his interest in firearms got started), birdwatcher, sports and wildlife photographer, and nature enthusiast.
Thomas grew up hunting, fishing, and trapping, which fostered a lifelong appreciation for the outdoors. A dedicated hunter and firearms enthusiast, he enjoys spending his free time with close friends in the duck blind or on the Atlantic Ocean pursuing sea ducks and catching striped bass and bluefish.
James brings five years of industry experience across civilian firearms sales as well as military and law enforcement markets. He offers extensive knowledge of modern handguns, rifles, and optics, and is dedicated to helping customers find solutions that align with their needs and experience levels. With a strong commitment to safety, education, and professionalism, James fosters a knowledgeable and welcoming environment both on and off the range. His diverse background enables him to effectively support first-time buyers, seasoned enthusiasts, and professional users alike.