Job Summary:
The Retail Salesperson/RSO will assist customers with purchasing merchandise, utilizing range equipment, and maintain a safe environment for all guests.
Duties/Responsibilities:
- Greets and interacts with customers.
- Consults with customers to understand their needs and preferences related to merchandise.
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
- Answers customer questions about merchandise.
- Assists customers with purchase decisions.
- Retrieves merchandise from sales floor, stock room, or other inventory locations.
- Place special orders.
- Collects payment using the store point of sale system.
- Processes returns and exchanges.
- Ensures daily restocking of inventory is done at a rate determined by the Retail Manager.
- Covers the range as a safety officer as assigned. This task includes ensuring users of the range are executing safe firearm handling, assisting with the targets and retriever system. Answering questions and providing general assistance (not instruction) as necessary.
- Prepare required documentation for firearm transfers.
- Performs other duties as assigned.
Required Skills/Abilities:
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent sales and customer service skills.
- Extensive knowledge of the merchandise sold.
- Ability to anticipate customer’s needs.
- Ability to recommend merchandise to customers.
- Ability to operate or to quickly learn the stores point-of-sale system.
- Must be 21 years of age.
- Must be able to pass a background check and be legally allowed to possess or purchase a firearm.
Education and Experience:
- High school diploma or equivalent preferred.
- Previous retail experience preferred.
- On-the-job training provided.
Retail Physical Requirements:
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 50 pounds at times.
- Range Safety Officer Physical Requirements:
- Standing for up 3 hours at time • Mental alertness/situational awareness
- Pushing a broom
- Using a shovel
- Lifting up to 50lbs
- Working in temperatures of up to 85 degrees Fahrenheit
- Able to safely manipulate firearm actions
Required Equipment:
- Eye pro
- Double ear protections (muffs and ear plugs)
- Full Face Respirator (for lead exposure during EOD clean up)
- Use of Radio
- Use of Range Control Tablet Performance and Evaluation
Employees will undergo a review process after one year and be eligible for a merit raise of up to 5%.
Hours: Full or part time