Job Summary:

The Retail Salesperson/RSO will assist customers with purchasing merchandise, utilizing range equipment, and maintain a safe environment for all guests.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Greets and interacts with customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
• Answers customer questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from sales floor, stock room, or other inventory locations.
• Place special orders.
• Collects payment using the store point of sale system.
• Processes returns and exchanges.
• Covers the range as a safety officer as assigned.  This task includes ensuring users of the range are executing safe firearm handling, assisting with the targets and retriever system.  Answering questions and providing general assistance (not instruction) as necessary.
• Prepare required documentation for firearm transfers.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customer’s needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the stores point-of-sale system.
• Must be 21 years of age.
• Must be able to pass a background check and be legally allowed to possess or purchase a firearm.

Education and Experience:

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

Retail Physical Requirements:

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 50 pounds at times.

Range Safety Officer Physical Requirements:

• Standing for up 3 hours at time
• Mental alertness/situational awareness
• Pushing a broom
• Using a shovel
• Lifting up to 50lbs.
• Working in temperatures of up to 85 degrees Fahrenheit
• Able to safely manipulate firearm actions

Required equipment

• Eye pro
• Double ear protections (muffs and ear plugs)
• Full Face Respirator (for lead exposure during EOD clean up)
• Use of Radio
• Use of Range Control Tablet

Performance and Evaluation Review areas:

• Quality of Work
• Dependability
• Initiative
• Judgement
• Attendance and Punctuality
• Safety and Security
• Customer Service
• Sales Skills

Pay rate: $14.00 – $16.00 hr.  Upon successful completion of RSO Training, pay is $16.00/hr.  Employees will undergo a review process after one year and be eligible for a merit raise of up to 5%.

Hours: Full time

Job Summary:

The Retail Salesperson/RSO will assist customers with purchasing merchandise, utilizing range equipment, and maintain a safe environment for all guests.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Greets and interacts with customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
• Answers customer questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from sales floor, stock room, or other inventory locations.
• Place special orders.
• Collects payment using the store point of sale system.
• Processes returns and exchanges.
• Covers the range as a safety officer as assigned.  This task includes ensuring users of the range are executing safe firearm handling, assisting with the targets and retriever system.  Answering questions and providing general assistance (not instruction) as necessary.
• Prepare required documentation for firearm transfers.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customer’s needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the stores point-of-sale system.
• Must be 21 years of age.
• Must be able to pass a background check and be legally allowed to possess or purchase a firearm.

Education and Experience:

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

Retail Physical Requirements:

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 50 pounds at times.

Range Safety Officer Physical Requirements:

• Standing for up 3 hours at time
• Mental alertness/situational awareness
• Pushing a broom
• Using a shovel
• Lifting up to 50lbs.
• Working in temperatures of up to 85 degrees Fahrenheit
• Able to safely manipulate firearm actions

Required equipment

• Eye pro
• Double ear protections (muffs and ear plugs)
• Full Face Respirator (for lead exposure during EOD clean up)
• Use of Radio
• Use of Range Control Tablet

Performance and Evaluation Review areas:

• Quality of Work
• Dependability
• Initiative
• Judgement
• Attendance and Punctuality
• Safety and Security
• Customer Service
• Sales Skills

Pay rate: $14.00 – $16.00 hr.  Upon successful completion of RSO Training, pay is $16.00/hr.  Employees will undergo a review process after one year and be eligible for a merit raise of up to 5%.

Hours: Part time

White Birch Armory hosts a variety of training for all levels of students. This is a fantastic opportunity to assist with the expansion of the Women’s Only classes. At White Birch Armory, our female instructors take pride in providing a learning environment that is safe, fun and unique to the learning style asked for by new and experienced female shooters alike. Their goal is to start or continue their student’s firearms education through a variety of course platforms. Our classroom provides for a comfortable learning environment and our range is state of the art.

Job Summary: Adjunct Instructors are responsible for the effective delivery of classroom and range instruction to White Birch Armory customers under the direction of the Rangemaster.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Instruct pistol, rifle and shotgun classes as scheduled by the Rangemaster.
• Teach private sessions as requested.
• Assist in the development of seminar content and new course material.
• Maintain a high degree of proficiency in adult education and the handling of firearms.

• Possess a current working knowledge of market trends and equipment to best enhance the student experience.
• Participate in quarterly instructor meetings and trainings as scheduled.
• Be available to travel as necessary for remote class offerings.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Thorough understanding of practices, theories, and policies involved in firearms and adult education.
• Superior verbal and written communication and interpersonal skills.
• Superior diplomacy skills.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.

Education and Experience:

• A minimum of 10 years of firearms experience is preferred. Training and experience in adult education is required.
• First responder medical training preferred.
• Certified, or previously certified, law enforcement officer preferred. Military experience also preferred.
• A combination of formal training and experience will be considered.

Physical Requirements:

• Prolonged periods of standing and moving in the classroom and range.
• Must be able to lift up to 50 pounds at times.

Adjunct instructors are paid a flat rate for full day and half day courses for both lead and assistant positions.

Job Type: Part-time

Salary: $50.00 per hour

Benefits:

• Employee discount

Schedule:

• Weekend availability

Experience:

• Firearms: 5 years (Preferred)
• Adult education: 1 year (Preferred)