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Job Summary:

The Retail Salesperson/RSO will assist customers with purchasing merchandise, utilizing range equipment, and maintain a safe environment for all guests.

Duties/Responsibilities:

  • Greets and interacts with customers.
  • Consults with customers to understand their needs and preferences related to merchandise.
  • Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
  • Answers customer questions about merchandise.
  • Assists customers with purchase decisions.
  • Retrieves merchandise from sales floor, stock room, or other inventory locations.
  • Place special orders.
  • Collects payment using the store point of sale system.
  • Processes returns and exchanges.
  • Ensures daily restocking of inventory is done at a rate determined by the Retail Manager.
  • Covers the range as a safety officer as assigned. This task includes ensuring users of the range are executing safe firearm handling, assisting with the targets and retriever system. Answering questions and providing general assistance (not instruction) as necessary.
  • Prepare required documentation for firearm transfers.
  • Performs other duties as assigned.

Required Skills/Abilities:

  • Excellent verbal communication skills.
  • Excellent active listening skills.
  • Excellent sales and customer service skills.
  • Extensive knowledge of the merchandise sold.
  • Ability to anticipate customer’s needs.
  • Ability to recommend merchandise to customers.
  • Ability to operate or to quickly learn the stores point-of-sale system.
  • Must be 21 years of age.
  • Must be able to pass a background check and be legally allowed to possess or purchase a firearm.

Education and Experience:

  • High school diploma or equivalent preferred.
  • Previous retail experience preferred.
  • On-the-job training provided.

Retail Physical Requirements:

  • Prolonged periods of standing and walking throughout the retail space.
  • Must be able to lift up to 50 pounds at times.
  • Range Safety Officer Physical Requirements:
  • Standing for up 3 hours at time • Mental alertness/situational awareness
  • Pushing a broom
  • Using a shovel
  • Lifting up to 50lbs
  • Working in temperatures of up to 85 degrees Fahrenheit
  • Able to safely manipulate firearm actions

Required Equipment:

  • Eye pro
  • Double ear protections (muffs and ear plugs)
  • Full Face Respirator (for lead exposure during EOD clean up)
  • Use of Radio
  • Use of Range Control Tablet Performance and Evaluation

Employees will undergo a review process after one year and be eligible for a merit raise of up to 5%.

Hours: Full or part time

Click here to view job listing and apply on Indeed.

Job Summary
We are seeking a dedicated and detail-oriented Compliance Specialist to join our team. The ideal candidate will play a crucial role in ensuring that our organization adheres to all regulatory requirements and internal policies. The Compliance Specialist reports to the Retail Sales Manager and is responsible for monitoring company activities ensuring compliance with all applicable laws and regulations, maintaining a complete, thorough and accurate firearms inventory to include the acquisition and disposition of firearms within federal compliance guidelines.

Responsibilities

  • Ensures all products, activities, documentation, and policies comply with federal, state, and local regulations.
  • Ensures all ATF forms are completed thoroughly and accurately.
  • Responsible for preparation and submission of all NFA forms.
  • Processes all firearm background checks.
  • Communicates any regulatory changes to the sales staff.
  • Maintains all compliance related records.
  • Completes all firearm traces as requested.
  • Conducts monthly serialized inventory.
  • Completes special compliance-related projects.
  • Contacts customers via telephone, certified mail or e-mail concerning necessary corrections to 4473 forms to keep the company in compliance with the ATF.
  • Audit completed firearm sales to ensure that FFL requirements are met.
  • Assists the Manager with internal investigations and audits on compliance-related issues.
  • Prepares for and facilitates compliance meetings.
  • Ensures compliance SOPs are created and maintained.
  • Greets and interacts with customers.
  • Consults with customers to understand their needs and preferences related to merchandise.
  • Assists customers with purchase decisions.
  • Answers customer questions about merchandise.
  • Covers the range as a safety officer as assigned. This task includes ensuring users of the range are executing safe firearm handling, assisting with the targets and retriever system. Answering questions and providing general assistance (not instruction) as necessary

Qualifications

  • Associate’s degree in Marketing, Statistics, Business, or related field preferred, or
  • One to three years of related experience in business, compliance, or quality assurance/control.
  • Exceptional technology skills and an understanding of compliance.
  • Organizational skills and strict attention to detail a must.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Proficient with Microsoft Office Suite or related software.

We invite qualified candidates who are passionate about compliance and regulatory affairs to apply for this vital role within our organization.

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • 8 hour shift

Work Location: In person

To apply, please submit your application via the Indeed link within the job description(s) above.

For further questions regarding employment at White Birch Armory, please email sales@wbarmory.com